Comprehensive Support Package

Updating information is only one small part of keeping a website current. As technology advances, design standards, search engine algorithms, and the demographics of web surfers will continue to evolve at a tireless pace.

More and more technology and data becomes available on the web every single day. REALTORS® can harness these advances only if they know what they are. This is where Union Street Media excels. We stay at the top of this rapidly changing landscape, and continually work to make your site the most valuable resource it can be for you and your clients.

We view the building of your website as only the beginning. Our comprehensive support package will provide the tools and support you need from the day your site launches into perpetuity. This is why support for your site is divided into two parts: your website support, and your data-feed support.

Website Support

• 2 hours each calendar quarter to work on any part of your site.
• Live technical support from 9 AM to 6 PM business days.
• Access to USM market research and subscription to Quarterly Newsletter.
• Real-time traffic reporting using Urchin 5.5.
• Hosting.
• Email addresses for your domain (you@yourweb site.com.)

Data Feed Support

• Delivery of data each day to your site
• Daily monitoring for quality control
• Troubleshooting & maintenance
• Adapting to new data companies when necessary at no additional cost
• Monitoring Broker Reciprocity® Regulations to maintain compliance